byon Academy

The success of implementing complex technical solutions within organisations is directly linked to the acceptance and frequency of use by the staff who work with them on a daily basis. Trained staff ensures that the investment is utilised efficiently. That is why, in addition to the product itself, we also offer comprehensive training on our applications.

Training courses online or, on request, on-site

The training courses take place online or at your premises, ensuring that users are trained specifically on your individual system. We have developed a modular system so that you can decide on a case-by-case basis whether you wish to train only the key personnel in your company – e.g. team leaders – or whether every employee should receive direct instruction.

Digitalisation for more than one generation

Digitalisation processes, such as the use of comprehensive UCC solutions like Microsoft Teams, mean that many companies have to adapt and relearn their work processes. The many functions of a collaboration platform can be overwhelming, particularly for older employees who do not belong to the ‘digital natives’ generation. However, the younger generation also needs guidelines that make it clear which features should be prioritised and used in the workflow.

To level the playing field in terms of digital know-how, the company should provide training to develop employees’ skills. Jointly developing rules of conduct for virtual interaction fosters greater dialogue and understanding between the different generations. It is also important to establish suitable communication channels to ensure professional collaboration between employees in the office and those working from home.

Booking enquiries for byon training courses

Please send any enquiries regarding a bespoke training course on one of our products to our training team at the byon Academy.

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